Second Edition Of ‘Secretariat Reforms’ Report Released, 89.59% Of Public Grievances Disposed

Second Edition Of ‘Secretariat Reforms’ Report Released, 89.59% Of Public Grievances Disposed

10.45 lakh sq. ft space freed Cleanliness Campaign conducted at 4,711 sites Rs.17.50 crore revenue earned from scrap disposal

New Delhi, February 24 (TNA) In pursuance of the decisions taken in the National workshop on December 22 last eyar, the DARPG published monthly report on “Secretariat Reforms” for January, 2023. The Report is available at

Key highlights of the Report for the month of January, 2023 are as follows:

Swachhata Campaign & Reduction in Pendency

  • 2,52,480 files were reviewed. 1,63,664 files weeded out, out of 1,79,175 files identified for weeding

  • 3,94,805 public grievances disposed out of 4,40,671 received (Disposal rate-89.59%)

  • 10,45,939 square feet of space freed in January, 2023

  • Rs.17,49,91,167/- of revenue earned by scrap disposal in January, 2023

  • Cleanliness Campaign conducted at 4,711 sites

Increasing Efficiency in Decision Making

  • 64 Ministries/ Departments implemented delayering (42 fully de-layered; 22 partially de-layered)

  • 69 Ministries/ Departments implemented delegation

  • Desk Officer System in operation in 28 Ministries/ Departments

e-Office implementation and analytics

  • 72 ministries/ departments migrated on E-Office version 7.0

  • 31,60,392 Active e-Files against 8,94,329 Active physical files

  • Active e-files increased to 31,60,392 in month ending 31st January, 2023 as against 28,17,775 active e-files in month ending 31st December, 2022

  • 10 Ministries/ Departments have 100% e-Receipts in the month of January, 2023

Best Practices

  • Ministry of Labour and Employment: EPFO Gorakhpur reported providing wheelchair facilities for senior citizens visiting the office

  • Department of Agricultural Research and Education: An awareness program conducted on the importance of cleanliness and conversion of farm waste to wealth for school children at KVK Solapur

  • Ministry of Railways: Vijayawada railway station segregated waste at source

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