C-DOT Partners With IIT Delhi To Develop AI-powered Chatbot For Critical Disaster Warning And Emergency Applications

New Delhi, March 21 (TNA) In a significant move to enhance disaster resilience and emergency communication, the Centre for Development of Telematics (C-DOT), the Telecom R&D Centre of the Department of Telecommunications (DoT), Government of India, has signed an agreement with Indian Institute of Technology Delhi (IIT Delhi) for the development of a “Generative AI-Enhanced Chatbot for Customer Support in Disaster Early Warning and Emergency Communication”.

This initiative aligns with the broader vision of enabling automated and reliable communication services and strengthening India's disaster preparedness infrastructure. The AI-powered chatbot will provide real-time multilingual assistance to disaster managers, first responders, and affected communities by leveraging advanced Natural Language Processing (NLP), Text-to-Speech (TTS), Speech-to-Text (STT), and Image Processing techniques.

It will integrate with 3GPP-compliant emergency communication protocols to ensure seamless coordination during crises. Additionally, the solution will be fully on-premise, ensuring cybersecurity compliance, data privacy, and high availability for mission-critical applications. The solution will be integrated with the existing Disaster Management System of NDMA developed by C-DOT to enhance the capability of the platform.

The agreement was signed under the C-DOT Collaborative Research Program (CCRP) during a ceremony attended by Dr. Rajkumar Upadhyay, CEO, C-DOT, Shikha Srivastava, EVP-II, C-DOT, Prof. Brejesh Lall, Principal Investigator from IIT Delhi, and Col. (Dr.) Amit Oberoi from Carnot Research Pvt. Ltd., the implementation partner of IIT Delhi.